Last updated: June 10, 2026
Start Hub Trading Limited d.b.a. DFamily Trading is the data controller for personal information collected through our services, including journal.dfamilytrading.com and dfamilytrading.com.
Account Information: Name, email address, and subscription tier when you create an account.
Trading Data: Your trade entries, strategies, notes, and screenshots. Stored securely and only accessible to you and authorized team members for support.
Payment Information: We do not store payment card details. All payments are processed through our Merchant of Record, Whop.
Usage Analytics: We may collect anonymous usage data (page views, feature usage) to improve our services.
Your trading journal data is stored using Netlify's encrypted Blob Store with industry-standard security including encrypted transmission (HTTPS/TLS) and secure authentication.
We do not sell or rent your personal information. Data is only shared with:
We retain your account data for as long as your subscription is active. After expiry, data may be archived or deleted after a reasonable period. You may request deletion at any time.
If you are in the EEA, you have the right to access, correct, delete, or port your data. Contact [email protected].
We use essential cookies for authentication. No third-party tracking or advertising cookies.
For privacy inquiries: [email protected].